Tuesday, March 29, 2011

Coupon Info

For anyone out there that's getting coupons printed off the internet word of warning, Food Basic's Does Not Take Printed Coupons. It sucks!!!!

Wednesday, March 23, 2011

It's Getting Harder

I'm at work right now. I work in a call centre, it's very slow on Weds. My job is relatively easy, the stress mostly comes from getting yelled at by customers & also from when management does really stupid things. I love most of the people I work with, we're hanging outside of work so that awesome, I don't have to use a lot of brain power for this job, so I can work on other things at the same time, I can knit, draw or even bring my laptop to work, as long as I continue to answer my phone, oh yeah & I get to wear jeans. So it sounds awesome right? At first yes, now? Not so much. There's the obvious issue of losing brain cells, but then there's the pay, not that great, & a whole crap load of stuff.
So we got a new hire over Christmas, & like I said, this job doesnt' require brain power, unfortunately this new hire doesn't have enough to do the basics. All the staff here got trained in 2 maybe 3 days, she took 2 weeks. We have a whole host of ques, & while most of us are in all the ques, this new hire is not & every time the attempt to train this new hire & put them in  a new ques it all goes wrong. This new hire's calls takes twice as long as a regular call would. When we are verifying information to make sure we are speaking with the account holder, the actually gives out the information when they get it wrong. Most of the day the new hire spends time watching TV over the Internet. She's not the only one that does, but she's the one that is getting away with the most. She comes in late or on time everyday, she then turns on her computer, sets everything up like she's going to go into the ques & then promptly goes to the bathroom. She is very negative & she is getting paid the same as the rest of us. How do I know about her pay? We are all temps from the same company & the only person who has a different pay grade than the rest of us is the guy who speaks Cantonese & Mandarin.
It's so damn frustrating here!
So we're back to doing outbound, well most people, I've been off & on, currently off(thank god!) & that just breeds negativity & also disobedience. Most of the people on outbound dont' want to be doing it, for obvious reasons, & are taking more bathroom breaks, & many other things to ease the pain of outbound. I dont' hold it against them, I understand. It's just starting to make this place very noisy.
Another frustrated reason it's stressful here, we are not trained properly. We are trained on our programs & on the specifics of what we have to do, however there is no extra training. We have so many different depts in this company that it's getting ridicules!! I can't answer any questions about billing, I can't answer any questions about installs, I can't answer any other questions period!!! If I was a customer I would be annoyed with the amount of times I get transferred in a call, I've transferred people who have been transferred to me, but for the wrong reasons or they didnt' get their questions answered. Plus it seems like every other week they change their mind about how we're supposed to do our job. The contradictions are pretty bad too, one week it's defiantly do this, next week dont' do it & transfer them elsewhere!
It really is getting harder and harder for me to get out of bed in the morning and come into work, & once I'm here it's getting harder and harder to want to stay for my whole shift.

Also did I mention it FREEZING  here!!!!!!

Thursday, March 17, 2011

Coupons, Flyers & a Possible New Job!

So I've been doing the coupon thing for about a month now. My Aunt & my Sister-in-Law have both gotten coupons from the same sites that I get my coupons from, but they have not been using them. My aunt is over right now & I was showing her the new deals in the flyers for this weekend & she said she was going to hire me to take care of all her couponing. So of course I said she was going to have to pay me, 10% of savings! Ok so it might only be a little bit here & there but if I get her & my sister-in-law to do it I could make some nice cash on them.

Income boost!

(every penny counts trust me)

Saturday, March 12, 2011

Coupons!!!

Have I mentioned how much I love coupons? Well I do!! It's awesome when you get to the cash with a pile of stuff & it comes down by 75% or so, depending on the coupon.
The rule with the coupons in my house is that  we use them when somethings on sale, gets you more bang for your buck. Today I got Crest Pro-Health Toothpaste, Head & Sholders Shampoo & Conditioner all for $10.60, AWESOME!!! I'll leave the links for the coupon sites I use for anyone who wants them.

Wednesday, March 9, 2011

My New Blog

So I needed a space where I could put all my woes, insights, joys, & triumphs when it comes to finances. I work in Customer Service in a small call centre, so I'm not making a whole lot of money, which means Im' becoming somewhat of an expert at saving money(which really means not spending it). So I'll be talking about that and any tips I have.
I am also gearing up for a huge job search, this one will include big changes since I no longer want to work in Customer Service any more(& anyone who has worked in customer service I'm sure you can understand why I want to get out of it) So I'll also be talking about that.
This will mostly be a money related blog, which may at some point even include random photo's of money, just cause I like it!